aci365 Terms and Conditions

Welcome to the aci365 website and platform. These Terms and Conditions ("Terms") form a legal agreement between the user of the aci365 platform ("you" or "Member") and the entity operating aci365 ("aci365", "we", "us").

By accessing, registering on, or using any service on the aci365 website, you are deemed to have accepted these Terms and Conditions. If you disagree with any part of these terms, please refrain from using aci365.

Aci365 is an online gaming platform operating under an international gaming license. All our activities are conducted in accordance with the guidelines set by the applicable international gaming regulatory authorities.

To register and play on aci365, you must meet the following eligibility requirements:

• You must be at least 18 years of age.
• You must not reside in a country or region where online gaming is prohibited by law.
• You are using this platform voluntarily and with full awareness.
• You must not have been previously banned from aci365.
• You are registering with your own details, not on behalf of another person.

You are required to provide accurate and complete information at the time of registration. aci365 may request a government-issued ID, proof of address, or other documents for identity verification at any time. Failure to provide this information may result in temporary or permanent account suspension.

Each individual may register only one account on aci365. If multiple accounts are found belonging to the same person, all accounts will be closed and any deposited funds may be forfeited.

You are fully responsible for keeping your login credentials, password, and all security details confidential. Any unauthorized access to your account must be reported to aci365's support team immediately.

Aci365 reserves the right to temporarily lock an account without prior notice if suspicious activity is detected. You can contact our support team to resolve the matter.

Aci365 supports deposits and withdrawals via Bangladesh's popular mobile banking services — bKash, Nagad, and Rocket — as well as bank transfers.

Account verification (KYC) must be completed before submitting a withdrawal request. Withdrawals will not be processed without verification. aci365 may request additional information for suspicious transactions and reserves the right to place a hold on payments until any necessary investigation is concluded.

• Only payment methods registered in your own name may be used.
• Deposits or withdrawals made through third parties are strictly prohibited.
• Using the platform for money laundering or any other illegal activity will result in legal action.
• Aci365 charges no hidden fees or extra deductions.

Aci365 regularly offers various bonuses and promotions. Each bonus has its own terms, which you should read carefully before claiming.

General bonus terms applicable to all promotions:

• Wagering requirements: After receiving a bonus, withdrawals are not permitted until the required wager amount has been met.
• Validity: Each bonus must be used within its specified validity period. Once expired, the bonus will be cancelled automatically.
• A single bonus cannot be used for: Multiple bonuses cannot be active at the same time.
• Game restrictions: Some bonuses may be restricted to specific games.
• Prohibited misuse: If bonus abuse is confirmed, the bonus and any associated winnings will be cancelled.

All games and betting activities on aci365 are conducted to international standards. Game outcomes are determined by a certified Random Number Generator (RNG), ensuring complete fairness and verifiability.

• Once a bet is confirmed, it cannot be cancelled unless a technical issue has occurred.
• If a game or bet is interrupted due to a technical issue, aci365 reserves the right to void that round.
• For Sports Betting, the results declared by aci365 are final.
• Exploiting any advantage arising from technical delays in live betting is strictly prohibited.
• Aci365 reserves the right to void bets if unusual betting patterns are detected.

All aci365 games are regularly audited by third-party reviewers. RNG certification is maintained to ensure fairness. Any disputes regarding game outcomes must be reported to our support team within 72 hours.

The following activities are strictly prohibited on aci365 and may result in permanent account closure:

• Creating multiple accounts or using another person's account.
• Misuse of the bonus system or "bonus hunting".
• Collusion — cheating in coordination with other players.
• Playing using software, bots, or automated tools.
• Exploiting technical errors or glitches on the platform.
• Money laundering or transactions involving illegally obtained funds.
• Harassing aci365 staff or other users.
• Registering with false information or concealing your identity.

Aci365 treats the protection of your personal data as a top priority. Any information we collect is used solely for platform operations, identity verification, payment processing, and compliance with legal obligations.

Your information is never sold to third parties. However, we are legally obligated to provide information in response to valid requests from law enforcement authorities. For more details, see our Privacy Policy Read.

• All data transfers are secured using SSL encryption.
• Payment information is stored in accordance with PCI DSS standards.
• To request deletion of your account data, please contact our support team.

Aci365 takes responsible gaming seriously. Gaming should be a form of entertainment, not a source of income. We are committed to helping our members build healthy gaming habits.

Aci365 provides the following responsible gaming features:

• Deposit limits: Set daily, weekly, or monthly deposit limits.
• Session Time Limit: Set a daily limit on how long you play.
• Self-Exclusion: Temporarily exclude yourself from the platform for a set period.
• Reality Check: You will receive periodic reminders about your gaming session duration.

You can request account closure at any time through our support team. All pending withdrawals will be processed before the account is closed.

Aci365 reserves the right to suspend or close accounts in the following circumstances:

• Violation of these Terms and Conditions.
• Where fraud or dishonest activity is suspected.
• When directed by law enforcement authorities.
• Identity verification has not been completed.
• Extended periods of account inactivity.

If an account is closed for legitimate reasons, any remaining balance will be refunded following the applicable process. However, if closure results from a rule violation, the balance may be forfeited.

Aci365 accepts no liability in the following cases:

• Game or bet disruptions caused by loss of internet connection.
• Service disruptions caused by technical issues on the part of third-party providers.
• Loss resulting from sharing your own account details with another person.
• Temporary service interruptions due to unexpected technical issues.

Under all circumstances, aci365's maximum liability is limited to the total balance held in your account. aci365 is not liable for any indirect, incidental, or consequential damages.

Aci365 reserves the right to change, update, or amend these Terms and Conditions at any time. Members will be notified of significant changes via email or platform notification.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.